Privacy Policy
This website is owned by the Optimum Wellness Academy. This Privacy Policy only applies to information that we collect through the Optimum Wellness Academy Website (the “Site” which consists of all content and pages located within the www.owacademy.in web domain & other domains that it may control) and does not apply to information that we may collect from you in other ways (for example, this policy does not apply to information that you may provide to us over the phone, by fax, or through conventional mail)..
As a responsible private educational institution, Optimum Wellness Academy is committed to maintaining a high standard of confidentiality with respect to the personal data of our participants, students, employees and faculty in accordance with the requirements of the Information Technology Act, 2000, Information Technology Rules, 2011 adopted by India’s IT Ministry, India’s Ministry of Communications ‘Press Note’ Technology, with clarifications and Ministry Of Communications And Information Technology (Department Of Information Technology) Notification Dated 11th April 2011 and The General Data Protection Regulation (GDPR) applicable to Optimum Wellness Academy. By means of these data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled to. Our programs are delivered to participants from many different countries – in recognition of this, we endeavor to process all data in accordance with principles of internationally-accepted best practice, and in compliance with the legal provisions relating to data protection in India. We regularly review our compliance with the policy contained herein (the “Policy”) and whenever we receive a formal complaint, we will contact the person who made the complaint to attempt to resolve his or her concerns. To safeguard your personal data, all electronic storage and transmission of personal data are secured with appropriate security technologies.
By reading this Policy and submitting any application or applying for any of our products or services, you hereby agree to this Policy and consent to our collection, use, and disclosure of your personal data.
As a responsible private educational institution, Optimum Wellness Academy is committed to maintaining a high standard of confidentiality with respect to the personal data of our participants, students, employees and faculty in accordance with the requirements of the Information Technology Act, 2000, Information Technology Rules, 2011 adopted by India’s IT Ministry, India’s Ministry of Communications ‘Press Note’ Technology, with clarifications and Ministry Of Communications And Information Technology (Department Of Information Technology) Notification Dated 11th April 2011 and The General Data Protection Regulation (GDPR) applicable to Optimum Wellness Academy. By means of these data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled to. Our programs are delivered to participants from many different countries – in recognition of this, we endeavor to process all data in accordance with principles of internationally-accepted best practice, and in compliance with the legal provisions relating to data protection in India. We regularly review our compliance with the policy contained herein (the “Policy”) and whenever we receive a formal complaint, we will contact the person who made the complaint to attempt to resolve his or her concerns. To safeguard your personal data, all electronic storage and transmission of personal data are secured with appropriate security technologies.
By reading this Policy and submitting any application or applying for any of our products or services, you hereby agree to this Policy and consent to our collection, use, and disclosure of your personal data.
PERSONAL INFORMATION
“Personal Data” is defined in the PDPA to mean personal information, whether true or not and whether in electronic or other form, about an individual who can be identified:
1. from that data; or
2. from that data and other information to which we have access to or are likely to have access to.
Examples of personal data are your name, address, Aadhar card number, photograph or video image, phone numbers and email addresses. Personal Data excludes Business Contact Information which means an individual’s name, position name or title, business phone number, business address, business electronic mail address or business fax number and any other similar information about the individual, not provided by the individual solely for his personal purposes.
1. from that data; or
2. from that data and other information to which we have access to or are likely to have access to.
Examples of personal data are your name, address, Aadhar card number, photograph or video image, phone numbers and email addresses. Personal Data excludes Business Contact Information which means an individual’s name, position name or title, business phone number, business address, business electronic mail address or business fax number and any other similar information about the individual, not provided by the individual solely for his personal purposes.
INFORMATION WE COLLECT AND HOW WE USE IT
We collect personal data and other data from the Site.
Personal data we collect
The personal data we collect from you may include:
1. Your name
2. Your Aadhar number
3. Your contact particulars
4. Your imageYour country of residence
5. Your residential address
6. Your educational details
7. Your date of birth
1. Your name
2. Your Aadhar number
3. Your contact particulars
4. Your imageYour country of residence
5. Your residential address
6. Your educational details
7. Your date of birth
Other data we collect
Information we collect apart from your personal data may include the following:
1. Cookies and Usage Data
We may also collect information how the services on the Site (the “Services”) are accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. Please refer to our cookie policy for more details.
1. Cookies and Usage Data
We may also collect information how the services on the Site (the “Services”) are accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. Please refer to our cookie policy for more details.
How we use your personal data
We collect, use and disclose your personal data for the following purposes in connection with the products or services which you have applied for, to the extent applicable:
1. General administration of your application and/or registration and/or enquiry, for any course/workshop offered by us;
2. To perform or carry out Optimum Wellness Academy’s obligations arising from any contracts entered into between you and us;
3. To enable Optimum Wellness Academy’s subcontractors, third-party agents and service providers, to fulfil obligations/services as stipulated in your contract with Optimum Wellness Academy;
4. To administer and update your records in our databases; monitoring and maintaining a record of previous transactions;
5. Improvement of our offerings, both individually (e.g., by program staff when working with a participant) and in aggregate, and to individualize the experience and to evaluate the access and use of the Site;
6. Scientific research;
7. The purpose for which you specifically provided the information, for example, to respond to a specific inquiry or provide you with access to the specific program content and/or services you select;
8. Tracking of both individual and aggregate attendance, progress and completion of a program, and analysis of statistics on participant performance and the manner in which participants learn;
9. Monitoring and detection of violations as well as other misuses and potential misuses of the Site;
10. Sending you updates about programs offered by Optimum Wellness Academy or other events, sending you communications about products or services of Optimum Wellness Academy, Optimum Wellness Academy affiliates, or selected business partners that may be of interest to you, or sending you email messages about Site maintenance or updates;
11. Authentication of your identity when needed;
12. Process of refunds, as applicable;
13. Conducting checks with the DO NOT DISTURB Registry;
14. Compliance with internal policies and procedures and any applicable laws, rules, regulations, codes of practice or guidelines, orders or requests issued by any court, legal or regulatory bodies (including but not limited to disclosures to regulatory bodies, conducting audit checks, surveillance and investigation and Indian laws or any regulations or laws promulgated by the United Nations);
15. Conduct of direct marketing; we may process your personal data to contact you via email, phone, direct mail, SMS or other methods of communication to provide you with information regarding the Services that may be of interest to you. We may send information to you regarding the Services, upcoming promotions and other information that may be of interest to you, using the contact details that you have provided to us and always in compliance with applicable law.
16. To facilitate data analysis and business planning purposes, marketing, advertising, and sales efforts.;
17. For government, audit and other regulatory purposes;
18. For internal reporting and/or accounting purposes;
19. The Purposes described elsewhere in this Policy (for example in the section entitled “Use and Disclosure to Third Parties”); and
20. Any other purpose as disclosed to you at the point of collection or pursuant to your consent.
We may also contact you by any means of communication for which you have given us contact details, including but not limited to via email, telephone numbers, and post, for the purpose of getting your feedback or for providing you with information which we believe could be of interest to you or your organisation.
By your submission of your Personal Data to us, you consent to the onward disclosure of your Personal Data to these service providers (as set out in “How we use your personal data”) and the processing of your Personal data by these service providers.
By providing us your personal data and any third party’s personal data such as the personal data of your parents (“Personal Data”) regardless of the manner in which you have provided such data, you represent and warrant to us that consent, including that of the third party, has been obtained for collection, use and disclosure of the Personal Data for the abovementioned purposes. Because we are collecting the third party’s data from you, you undertake to make the third party aware of all matters listed in this policy.
Optimum Wellness Academy ensures that the Personal Data held by us shall be kept confidential. When transferring Personal Data to our third-party service providers, and/or our affiliates or related corporations whether in Singapore or elsewhere in order to carry out one or more of the purposes listed above, we will require them to ensure that Personal Data disclosed to them is kept confidential and secure.
1. General administration of your application and/or registration and/or enquiry, for any course/workshop offered by us;
2. To perform or carry out Optimum Wellness Academy’s obligations arising from any contracts entered into between you and us;
3. To enable Optimum Wellness Academy’s subcontractors, third-party agents and service providers, to fulfil obligations/services as stipulated in your contract with Optimum Wellness Academy;
4. To administer and update your records in our databases; monitoring and maintaining a record of previous transactions;
5. Improvement of our offerings, both individually (e.g., by program staff when working with a participant) and in aggregate, and to individualize the experience and to evaluate the access and use of the Site;
6. Scientific research;
7. The purpose for which you specifically provided the information, for example, to respond to a specific inquiry or provide you with access to the specific program content and/or services you select;
8. Tracking of both individual and aggregate attendance, progress and completion of a program, and analysis of statistics on participant performance and the manner in which participants learn;
9. Monitoring and detection of violations as well as other misuses and potential misuses of the Site;
10. Sending you updates about programs offered by Optimum Wellness Academy or other events, sending you communications about products or services of Optimum Wellness Academy, Optimum Wellness Academy affiliates, or selected business partners that may be of interest to you, or sending you email messages about Site maintenance or updates;
11. Authentication of your identity when needed;
12. Process of refunds, as applicable;
13. Conducting checks with the DO NOT DISTURB Registry;
14. Compliance with internal policies and procedures and any applicable laws, rules, regulations, codes of practice or guidelines, orders or requests issued by any court, legal or regulatory bodies (including but not limited to disclosures to regulatory bodies, conducting audit checks, surveillance and investigation and Indian laws or any regulations or laws promulgated by the United Nations);
15. Conduct of direct marketing; we may process your personal data to contact you via email, phone, direct mail, SMS or other methods of communication to provide you with information regarding the Services that may be of interest to you. We may send information to you regarding the Services, upcoming promotions and other information that may be of interest to you, using the contact details that you have provided to us and always in compliance with applicable law.
16. To facilitate data analysis and business planning purposes, marketing, advertising, and sales efforts.;
17. For government, audit and other regulatory purposes;
18. For internal reporting and/or accounting purposes;
19. The Purposes described elsewhere in this Policy (for example in the section entitled “Use and Disclosure to Third Parties”); and
20. Any other purpose as disclosed to you at the point of collection or pursuant to your consent.
We may also contact you by any means of communication for which you have given us contact details, including but not limited to via email, telephone numbers, and post, for the purpose of getting your feedback or for providing you with information which we believe could be of interest to you or your organisation.
By your submission of your Personal Data to us, you consent to the onward disclosure of your Personal Data to these service providers (as set out in “How we use your personal data”) and the processing of your Personal data by these service providers.
By providing us your personal data and any third party’s personal data such as the personal data of your parents (“Personal Data”) regardless of the manner in which you have provided such data, you represent and warrant to us that consent, including that of the third party, has been obtained for collection, use and disclosure of the Personal Data for the abovementioned purposes. Because we are collecting the third party’s data from you, you undertake to make the third party aware of all matters listed in this policy.
Optimum Wellness Academy ensures that the Personal Data held by us shall be kept confidential. When transferring Personal Data to our third-party service providers, and/or our affiliates or related corporations whether in Singapore or elsewhere in order to carry out one or more of the purposes listed above, we will require them to ensure that Personal Data disclosed to them is kept confidential and secure.
CONSENT FOR THE COLLECTION AND USE OF YOUR PERSONAL DATA
You consent to the collection, use and disclosure of your Personal Data for the above-mentioned purposes and agree to be bound by the obligations it imposes on you, when you accept this Privacy Policy. You accept this Privacy Policy when you continue to browse on Optimum Wellness Academy’s website or continuing to engage with Optimum Wellness Academy.
In this regard, please note that it is on your part to ensure that all personal data submitted to us is complete, accurate, true and correct at the time of submission. Failure on your part to do so may result in our inability to provide you with products and services you have requested.
Please note that if you do not consent to any of the above business purposes, Optimum Wellness Academy may also be unable to meet the purposes for which the information was collected.
In this regard, please note that it is on your part to ensure that all personal data submitted to us is complete, accurate, true and correct at the time of submission. Failure on your part to do so may result in our inability to provide you with products and services you have requested.
Please note that if you do not consent to any of the above business purposes, Optimum Wellness Academy may also be unable to meet the purposes for which the information was collected.
USE AND DISCLOSURE TO THIRD PARTIES
We employ other companies and individuals to perform functions on our behalf. They will require access to the Personal Data needed to perform their functions for Optimum Wellness Academy, but may not use it for other purposes. We will share Personal Data we collect with the following third parties or purposes:
With service providers or contractors that perform certain functions on our Site, including managing our learning management system, hosting our videos and program kit, processing information that you provide to us on the Site, processing purchases via third party payment gateway providers, and other transactions through the Site, operating the Site or portions of it, providing or administering programs, or in connection with other aspects of Optimum Wellness Academy services;
With other visitors to the Site, program platform or our mobile learning app, to the extent that you submit comments, program work, or other information or content (collectively, “Postings”) to a portion of the Site, program platform or mobile learning app designed for public communications; and with other members of an Optimum Wellness Academy class of which you are a member, to the extent you submit Postings to a portion of the Site, program platform or mobile learning app designed for viewing by those class members. We may provide your Postings to participants who later enroll in the same classes as you, within the context of the forums, the program kit, or otherwise. If we do re-post your Postings originally made to non-public portions of the Site, program platform or mobile learning application or learning management system we will post them without your real name and e-mail (except with your express permission), but we may use your username without your consent. For scientific research, for example, in the areas of cognitive science and education. However, we will only share Personal Data about you for this purpose to the extent doing so complies with applicable law and is limited to the Personal Data required to fulfill the purposes stated at the time of collection;To provide opportunities for you to communicate with other users of the Site who may have similar interests or educational goals. For instance, we may recommend specific study groups or connect potential participant and coaches. In such cases, we may use all information collected about you to determine who might be interested in communicating with you.To third parties whose practices are not covered by this Policy (e.g., third party providers of goods and services, marketing and advertising companies and agencies, content publishers and retailers);We may also share Personal Data about you with the University collaborating on a program for which you are enrolled, and this University may use your personal data in accordance with their own privacy policies. To respond to subpoenas, court orders, or other legal process; to investigate, or prevent, or take action regarding illegal activities, suspected fraud, or security or technical issues, or to enforce our terms and conditions, or this Policy; as otherwise may be required by applicable law; or to protect our rights, property, or safety or those of others; With affiliates of Optimum Wellness Academy or with successors in the event of a merger, acquisition or reorganization, for their use consistent with this Policy; As otherwise described to you at the point of collection of Personal Data or pursuant to your consent; and For integration with third party services. In addition, we may share aggregated information that does not personally identify you with the public and with third parties, including but not limited to researchers and business partners.Please keep in mind that whenever you voluntarily disclose personal data online – for example on message boards, through e-mails, or in chat areas – that information can be collected and used by others. By posting personal data online that is publicly accessible, you may receive unsolicited messages from other parties in return.
With service providers or contractors that perform certain functions on our Site, including managing our learning management system, hosting our videos and program kit, processing information that you provide to us on the Site, processing purchases via third party payment gateway providers, and other transactions through the Site, operating the Site or portions of it, providing or administering programs, or in connection with other aspects of Optimum Wellness Academy services;
With other visitors to the Site, program platform or our mobile learning app, to the extent that you submit comments, program work, or other information or content (collectively, “Postings”) to a portion of the Site, program platform or mobile learning app designed for public communications; and with other members of an Optimum Wellness Academy class of which you are a member, to the extent you submit Postings to a portion of the Site, program platform or mobile learning app designed for viewing by those class members. We may provide your Postings to participants who later enroll in the same classes as you, within the context of the forums, the program kit, or otherwise. If we do re-post your Postings originally made to non-public portions of the Site, program platform or mobile learning application or learning management system we will post them without your real name and e-mail (except with your express permission), but we may use your username without your consent. For scientific research, for example, in the areas of cognitive science and education. However, we will only share Personal Data about you for this purpose to the extent doing so complies with applicable law and is limited to the Personal Data required to fulfill the purposes stated at the time of collection;To provide opportunities for you to communicate with other users of the Site who may have similar interests or educational goals. For instance, we may recommend specific study groups or connect potential participant and coaches. In such cases, we may use all information collected about you to determine who might be interested in communicating with you.To third parties whose practices are not covered by this Policy (e.g., third party providers of goods and services, marketing and advertising companies and agencies, content publishers and retailers);We may also share Personal Data about you with the University collaborating on a program for which you are enrolled, and this University may use your personal data in accordance with their own privacy policies. To respond to subpoenas, court orders, or other legal process; to investigate, or prevent, or take action regarding illegal activities, suspected fraud, or security or technical issues, or to enforce our terms and conditions, or this Policy; as otherwise may be required by applicable law; or to protect our rights, property, or safety or those of others; With affiliates of Optimum Wellness Academy or with successors in the event of a merger, acquisition or reorganization, for their use consistent with this Policy; As otherwise described to you at the point of collection of Personal Data or pursuant to your consent; and For integration with third party services. In addition, we may share aggregated information that does not personally identify you with the public and with third parties, including but not limited to researchers and business partners.Please keep in mind that whenever you voluntarily disclose personal data online – for example on message boards, through e-mails, or in chat areas – that information can be collected and used by others. By posting personal data online that is publicly accessible, you may receive unsolicited messages from other parties in return.
LINKS TO OTHER WEBSITES
The Site contains links to websites published by third parties, including other content providers as well as certain service providers, such as those who process payments on behalf of Optimum Wellness Academy. Some of these third-party websites may have our logo or trademark acknowledged on their website. These other websites are not under our control, and you acknowledge and agree that we are not responsible for the collection and use of your information by such websites, unless we have otherwise indicated in this Privacy Policy. We encourage you to be aware when you are be redirected to a third-party website and review the privacy policies of each website you visit and use.
DATA SECURITY
The Personal Data that we hold about you may be stored on servers hosted in Germany, Japan, US, China, India and on several cloud servers used by our service providers and vendors. Optimum Wellness Academy implements a variety of security measures to maintain the safety of your submitted information. All electronic storage and transmission of personal data is secured and stored on managed servers with controlled access and appropriate security technologies.
We have implemented appropriate technical and organizational security measures designed to protect your Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, unauthorized access, and other unlawful or unauthorized forms of Processing, in accordance with applicable law. In certain instances we may use Secure Sockets Layer encryption and/or transfer certain Personal Data in a non-human readable format to provide protection.
Although every reasonable effort has been made to ensure that all personal data will be so protected, Optimum Wellness Academy cannot be responsible for any unauthorized use or misuse of such information and from risks which are inherent in all internet communications. We cannot guarantee there will not be a breach, and we are not responsible for any breach of security or for the actions of any third parties.
Your Personal Data will only be disclosed for the express purpose of delivering the product or service requested and shall not be sold or disclosed to any other company for any other reason whatsoever without your consent.
We have implemented appropriate technical and organizational security measures designed to protect your Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, unauthorized access, and other unlawful or unauthorized forms of Processing, in accordance with applicable law. In certain instances we may use Secure Sockets Layer encryption and/or transfer certain Personal Data in a non-human readable format to provide protection.
Although every reasonable effort has been made to ensure that all personal data will be so protected, Optimum Wellness Academy cannot be responsible for any unauthorized use or misuse of such information and from risks which are inherent in all internet communications. We cannot guarantee there will not be a breach, and we are not responsible for any breach of security or for the actions of any third parties.
Your Personal Data will only be disclosed for the express purpose of delivering the product or service requested and shall not be sold or disclosed to any other company for any other reason whatsoever without your consent.
DATA ACCURACY
We take every reasonable step to ensure that Personal Data that we process is accurate and, where necessary, kept up to date, and any of your User Information that we process that you inform us is inaccurate (having regard to the purposes for which they are Processed) is erased or rectified. Please contact us via [email protected] should you wish to have access to or seek to update, correct or withdraw the consent to collect and use your Personal Data. Your email should identify yourself and state which Personal Data and information about its use and/or disclosure is requested.
RETENTION OF DATA
You have full rights to request stop processing and/or remove your data by emailing us at [email protected] (by stating “Retention of Data” as the subject matter of the enquiry in the subject matter line.) The final decision to remove the data shall be subject to the management's decision and any disputes arising shall be settled by a suitable court of a suitable jurisdiction.
DATA TRANSFER
You are also entitled to learn about the legal basis of data transfers to a country outside India or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by us and our third-party applications to safeguard Personal Data. If any such transfer takes place, you can find out more by checking the relevant sections of this document. Optimum Wellness Academy will not transfer personal data within or outside India unless it is ensured that the Personal Data will be accorded a level of protection which is comparable to the protection under the applicable laws.
WHAT I CAN DO TO CONTROL MY PERSONAL DATA
Your Newsletter and Email Subscriptions.
You can opt out or unsubscribe to a newsletter or other email list at any time by following the instructions at the end of the newsletters or emails you receive. Please allow five to ten business days for changes to take effect. For some Services, member service-related communications are an integral part of such Services to which you subscribe and you may continue to receive emails as part of that particular portion of the Services unless you cancel your account, even if you opt out of the newsletters or email list. If you have provided more than one email address to us, you may continue to be contacted unless you request to unsubscribe each email address you have provided.
Cookies and Pixel Tags.
You may stop or restrict cookies and pixel tags on your computer or purge cookies from your browser by adjusting your web browser preferences. However, if you “turn off,” purge, or disable cookies or pixel tags, although you may still use the Services, you may not be able to use all of the features, functions, or services available on the Site. We have also provided another measure of disabling the cookies, you will see a pop up on our website that can enable you to control the cookies tracking.
CHANGING OUR POLICY
Please note that we review and may make changes to this Policy from time to time. When changes are made, the Policy link will include a notation “Revised (date).” indicating that you should review the new terms, which will be effective immediately upon posting on this page, with an updated effective date. The notation will be included in this Policy link for at least seven (7) days after the update has been made. By accessing the Site after any changes have been made, you signify your agreement on a prospective basis to the modified Policy and any changes contained therein. In case you miss the notification referenced above, be sure to return to this page periodically to ensure familiarity with the most current version of this Policy.
Privacy Concerns
If you are concerned about the handling of your Personal Data, or if you have any complaints or queries related to your Personal Data or our Privacy Policy, please contact at [email protected]